Frequently asked questions.
We believe skincare should be simple, transparent, and tailored to you. Below are answers to some of the most common questions about our products, ingredients, and philosophy. If you’re curious about something we haven’t covered, we’d love to hear from you.
1
Are your products suitable for sensitive skin?
Yes. Our formulations are designed with skin sensitivity in mind. We use gentle, plant-based ingredients and avoid common irritants such as alcohol, synthetic fragrance, and harsh preservatives. However, as every skin is unique, we always recommend patch testing before introducing a new product into your routine.
2
Are your products vegan and cruelty-free?
Absolutely. All Pt78 Skin & Body products are vegan and cruelty-free. We do not test on animals, and we carefully select ingredients that align with our values — natural, ethical, and effective.
3
How long will it take to see results?
While some products offer visible improvements within days — such as increased hydration or reduced puffiness — long-term results like brightening, evening skin tone, or softening fine lines typically become noticeable after 4–6 weeks of consistent use. Skincare is a ritual, not a quick fix.
4
Where are your products made?
Every product is formulated and manufactured in Melbourne, Australia. We take great pride in supporting local suppliers and using Australian native botanicals wherever possible.
We’re here to help. Get in touch and we’ll be happy to guide you.